Effective Date: 8th April, 2024
Blanc Exchange is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application (Blancexchange) or our services.
1. Information We Collect
When you use our App, we may collect the following types of information:
– Personal Information: When you register on our App or use certain features, we may collect personal information such as your name, email address, phone number, and bank account details.
– Transaction Information: We collect information about your transactions on the App, including the amount sent and received, transaction history, and payment methods used.
– Device Information: We may collect information about the mobile device you use to access our App, including the device model, operating system, unique device identifiers, and IP address.
– Location Information: With your consent, we may collect your precise location information through GPS or similar technologies when you use our location-based services.
2. How We Use Your Information
We use the information we collect for the following purposes:
– To provide and maintain our services, including processing transactions and delivering funds to your designated bank account.
– To improve and personalize our services, including developing new features and functionalities.
– To communicate with you, including responding to your inquiries and providing customer support.
– To detect, prevent, and address technical issues or fraudulent activities.
3. Sharing of Your Information
We do not sell your personal information to third parties. However, we may share your information in the following circumstances:
– With service providers who assist us in providing the App and our services (e.g., payment processors).
– With your consent or as necessary to fulfill the purpose for which you provide it.
– To comply with legal obligations, protect our rights, or respond to lawful requests.
4. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Choices and Rights
You may choose not to provide certain information, although this may limit your ability to use certain features of the App. You may also have rights to access, correct, or delete your personal information, subject to legal requirements.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
support@blancexchange.net
By using our App, you consent to the collection and use of your information as described in this Privacy Policy.
Last Updated: April 8th, 2024